Bookings & Payments

Reservations are confirmed through secure online payment.

Some stays may require a pre-authorization on your card.

Cancellation

Cancellation policies depend on the selected rate.

Non-refundable bookings cannot be modified or refunded.

Check-In & Check-Out

Self check-in from 15:00.

Check-out by 11:00.

Late check-out is available upon request and subject to availability.

House Etiquette

Eternal Suites is a smoke-free, guest-only environment.

No parties, events, or loud gatherings.

Quiet hours: 22:00–08:00.

Care of the Suite

We kindly ask guests to treat the suite with care.

Damages or missing items may result in additional charges.

Liability

Eternal Suites is not responsible for lost or stolen personal belongings.